What our Customers say...

Water Damage Testimonials

I was impressed with the SERVPRO operation. Thanks to them, we were back in our Home Office six weeks after Hurricane Sandy devestated the Long Beach area. It took most other businesses in the area much longer to recover, and be operational than the six weeks we experienced. Our 22,000 square foot ground floor, with the exception of City Hall, is also much larger than just about every other commercial business in Long Beach.

SERVPRO brought in a large generator that we placed on the adjacent Shell Service Station property. We negotiated with Shell to provide fuel for the generator, and they could in turn use it to power their facility, while SERVPRO went to work on our rehab.

SERVPRO had approximately 50 workers on site. They had to replace 2 feet ( from the floor up ) of every sheetrock wall on that ground floor. This had to be coordinated with removing ever inch of carpeting, while jacking up more than 100 work stations to replace that carpet (work done by a carpet vendor).

I was impressed by the SERVPRO management team who had a difficult task to organize the rehab. They had to make sure the 50 men and women working at the site functioned as a unit without getting in each others way. They accomplished this perfectly.

My responsibility was to get our our Home Office up and running as quickly as possible. I'm sure you remember the chaos resulting from moving most of our staff to the Plainview office. The extra 125 people or so at that location was taxing for everyone. If it wasn't for SERVPRO's efficiency, we could have been out of commission much longer than six weeks. I think they did a great job. I would recommend them to anyone finding themselves in a similar situation.


I would like to commend SERVPRO of Hicksville/Plainview on the team of four people you sent in this week to clean out my flooded basement. They were extremely helpful, professional, hard-working and very knowledgeable of the tasks they faced. Thank you again.

I just wanted to write a quick not to let you know what a great service your company provided after I experienced water damage this past winter. A team came within the hour and attended to the damage immediately in the most professional and courteous manner. Thanks for your help!

I am amazed at how efficiently and quickly the water damage was cleared up.In the midst of a crisis I can only recall a few names. Earl was very professional and courteous; as were the crew working with him. The project manager and Linda within SERVPRO's office was extremely helpful coordinating the timing and completion of things ensuring all was accomplished successfully. I really appreciated everything. I will recommend SERVPRO in the future!

SERVPRO was an absolute pleasure to deal with in a very difficult time. Dave, Kevin and Norb quickly analyzed what had to be done and had solid approaches. Overall, I am sure most feel like I do, this is a disaster, a life moment that you would rather forget. SERVPRO gave you optimism that things were getting done, and soon things will start to rebuild. I've told friends and co-workers of the terrific job SERVPRO has done. Thank you for helping my family and I get through this difficult time.

This was a difficult time for us, however with the help of SERVPRO, we are on the path to full restoration. Thanks again to SERVPRO's office and crew.