Recent Posts

Does your home or work place have a mold problem?

3/15/2019 (Permalink)

Does your home or work place have a mold problem?

Mold loves moisture and has a musty odor. When exposed to water, a little mold can grow into a large colony.

Mold spores can travel via air, entering your home or business through windows, doors, or HVAC piping.

Mold can be, and is, almost everywhere.

What should you do if you suspect there is mold in your property, or if you have an incident such as a leaking pipe or other flooding issue that may cause mold in carpet or drywall? First, don’t panic. Almost all in-home mold issues can be removed safely. SERVPRO has extensive experience in the identification, and removal of in-home mold issues and can not only clean and remove any mold you may have in your home, but can also restore, and reconstruct any areas that may have extensive mold infestation.

Certified and licensed mold remediation specialists like the ones at SERVPRO have the tools and training to get rid of mold in your home or business!

It’s Daylight Saving Time: Make Some Changes, for Safety’s Sake!

3/7/2019 (Permalink)

WASHINGTON, D.C. – This weekend marks Daylight Saving Time. The U.S. Consumer Product Safety Commission (CPSC) wants to remind everyone of the simple life-saving habit of changing the batteries in your smoke and carbon monoxide alarms. Change the batteries when you change your clock! Daylight saving time starts at 2 a.m. Sunday March 11 when clocks are set ahead one hour.

It’s also the perfect opportunity for everyone to try to make a difference in reducing the more than 360,000 fires in homes each year. Did you know that there are roughly 2,200 deaths and 11,000 ER related injuries each year? Proper installation, operation, and maintenance of smoke alarms reduce the risk of property damage, injuries, and death. You can also install a smoke alarm that has a sealed-in battery that will last 10 years.

In addition to smoke alarms, CO alarms should also be checked this weekend. Carbon monoxide is the invisible killer—it’s a colorless, odorless gas and it can kill within minutes. According to the U.S. Census Bureau, just 42 percent of households report having a working carbon monoxide alarm. Changing the batteries in your smoke and CO alarms is the easiest way to ensure protection of your loved ones and your home in the event of a fire.


Spring into action with these safety tips:

  • CPSC recommends that smoke alarms be placed on every level of your home, outside sleeping areas and inside bedrooms.
  • Install both photoelectric and ionization smoke alarms. Check out CPSC’s Good, Better, Best approach (pdf) to fire safety in your home.
  • Carbon monoxide alarms should be installed on every level of the home and outside each sleeping area.
  • Test smoke and carbon monoxide alarms once a month to make sure they are working.
  • Have a fire escape plan and practice it with your family.
  • A smoke alarm can’t save lives if everyone doesn’t know what to do when it sounds. Have two ways to get out of each room and set a pre-arranged meeting place outside.
  • Children and the elderly can sleep through the sound of a smoke alarm and not hear it go off, so a caregiver needs to be prepared to help others get out of the house.
  •  And remember, once you are out of the house, stay out.

Do it for safety’s sake!

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

The SERVPRO Difference

3/5/2019 (Permalink)

The People, Experience,Training and Equipment all come together to make it "Like it never even happened".

With over 10,000 quality teammates nationwide, SERVPRO professionals help to get your business back.

SERVPRO brings over 40 years of experience in fire and water cleanup and restoration.

SERVPRO Industries is an IICRC-approved school to ensure our training meets and exceeds accepted industry standards.

With 5,000,000 square feet of building space housing over 140,000 pieces of equipment, SERVPRO professionals have the resources to help you!

With each saved home, with each reopened business and with each satisfied client, SERVPRO's track record of excellence continues to grow.

When disaster strikes, let SERVPRO put it back together and make it "Like it never even happened."

Shelter From The Storm

1/22/2019 (Permalink)

A heavy rainstorm has finally stopped. Or maybe a long winter has finally ended, and the deep snows have begun to melt.

While good weather may seem like a relief, the potential for water damage may just be beginning. Storm water runoff can quickly overwhelm natural and manmade systems, leading to flooding and property damage.

The steps you take today to prepare your home and yard for proper drainage can help avoid time-consuming and costly repairs when the bad weather does blow through.

In a natural environment, storm water runoff is absorbed by soil, evaporates into the atmosphere or flows into bodies of water, such as streams, lakes or rivers. Homeowners may need to recreate the natural environment on their property to address storm water runoff. This includes planting trees and other vegetation, building rain gardens and installing rain barrels or cisterns to collect roof water.

How Can You Protect Your Home from Storm Water?

“The key to developing a yard drainage plan is to understand the specific characteristics of your property and implement the system that works best for you,” says Mike Koppang, a Travelers Risk Control professional. During a storm, you can go outside and observe how the water flows. Take note of the different grades and slopes and whether they divert the flowing water away from your home. Look for any low spots that collect or pool water and for any steep slopes that have indications of surface erosion.

Consider the steps needed to protect your property from water runoff. Rain that falls on roofs, driveways, patios, roads and other impervious areas moves across the ground surface at greater speeds. The property adjacent to these areas could be more susceptible to damage. Frozen soil can also increase risk of damage by preventing water from being absorbed by the soil. Replacing impervious areas with pervious surfaces, such as permeable paving stones or pavers, can also help.

Other questions you might consider:

Is storm water that falls on impervious surfaces diverted away from your house? This is the work of things like roof gutter downspouts, driveways, walkways and patios. Runoff from these surfaces should be directed to an area that has the ability to absorb or slow the surface flow, such as landscaped areas, and away from your house.

Does your house have a stream, pond or lake close by? Consider the flood potential and how it may impact your property. You can research local flood maps that will detail flood water levels for various storm events and their flood potential.

Does your driveway or other impervious surface have a negative pitch back toward the house? Consider installing trench drains or area drains to help prevent pooling and divert water away from the house.

Do you have retaining walls on your property? If so, it is important that the walls have a drainage system in place to alleviate pressure behind the wall. Periodically clean weep holes to ensure they are not clogged. Surface water should not be allowed to cascade over the top of the wall and instead should be diverted to the end of the wall or around it.

Is a portion of your house below ground level, such as a basement? Make sure any sewer and water lines, or any other pipes or lines that penetrate subsurface walls, and foundation cracks are properly sealed. Basements that are prone to water intrusion should have a water collection system in place, such as a sump pump system. This system should be maintained with a battery backup for continued operation in the event of a power failure. Consider elevating mechanical systems or installing curbs around areas that need protecting but cannot be elevated, such as finished areas and storage areas. Exterior basement window wells should have covers and the ground surface of the well should be below the well rim.

Do you have a sewer or septic system and property with known high water tables? Have the system checked by a professional. If the groundwater rises too high, it can affect the efficiency and operation of the system. In some cases, this may lead to sewer back up or waste leaching above the ground or back into the house.

Surface storm water is not the only consideration for protecting your home. It is also important to assess the functionality of your whole home envelope system. Make sure that your house exterior is maintained, including roofing, flashings, weather barriers, windows, doors and sealants.

While you cannot prevent against all damage from storm water runoff during large acts of nature, these steps can help protect your home when storms do hit.

Content Provided by Travelers Insurance

Winter Storms Headed Our Way!

1/17/2019 (Permalink)

This weekend will bring our first significant winter storms. PREPARE ahead of it. Along with the milk and bread be sure you have flashlight batteries, a radio, 2-3 days of food supplies, a tank full of gas and a properly working generator.

From News12 Long Island:


News 12 meteorologists are keeping an eye on two storms that are set to deliver a one-two punch to Long Island.

For tonight, expect light snow developing towards midnight. The snow will mix with sleet and freezing rain and will change to all rain towards Friday morning.

A coating to one inch is expected in most areas with a chance of up to two inches along the North Shore.

Weather Center I Radar I Traffic & Weather LIVE

Lows tonight will be near 29 degrees with temperatures rising above freezing after 3 a.m.

Friday morning’s commute will bring wet and slick roads. The early morning wintry mix will end as rain showers around noon. Breaks of sunshine is expected with highs near 42 degrees.

Temperatures will dip Friday night to 25-to-30 degrees. Some black ice is possible.

On Saturday, some light snow and wintry mix developing after 9 p.m. The wintry mix will change to all rain towards Sunday morning.

Snow accumulations, as of now, is 1-to-3 inches before a changeover to rain.

On Sunday, heavy rain is expected before noon. A total of 1-to-2 inches of rain is possible.

The rain will change to a wintry mix and snow during the afternoon and evening. There could be a brief period of moderate snow with some ice and snow accumulation.

Temperatures are expected to be in the 40s, but a flash freeze is possible as temperatures will drop to near 20 degrees by evening.

Dangerous travel conditions are possible during the afternoon and evening hours.

SERVPRO of Hicksville/Plainview will be available 24/7 should you experience an emergency. Keep our number handy-516-733-1800.

How To Prepare For A Winter Storm

12/27/2018 (Permalink)

Tips from the American Red Cross on how to protect your home:

  • Make sure your home heating sources are installed according to local codes and permit requirements and are clean and in working order.
  • Make sure your home is properly insulated. Caulk and weather-strip doors and windowsills to keep cold air out.
  • Install storm windows or cover windows with plastic from the inside to provide an extra layer of insulation to keep cold air out.
  • Consider buying emergency heating equipment, such as a wood- or coal-burning stove or an electric or kerosene heater.  - Stoves must be properly vented and in good working order. Dispose of ashes safely. Keep a supply of wood or coal on hand. - Electric space heaters, either portable or fixed, must be certified by an independent testing laboratory. Plug a heater directly into the wall socket rather than using an extension cord and unplug it when it is not in use. - Use a kerosene heater only if permitted by law in your area; check with your local fire department. Use only the correct fuel for your unit. Properly ventilate the area. Refuel the unit outdoors only, and only when the unit is cool. Follow all of the manufacturer's instructions.
  • Consider storing sufficient heating fuel. Regular fuel sources may be cut off. Be cautious of fire hazards when storing any type of fuel.
  • If you have a fireplace, consider keeping a supply of firewood or coal. Be sure the fireplace is properly vented and in good working order and that you dispose of ashes safely.
  • Consider installing a portable generator, following our safety tips to avoid home fires and carbon monoxide poisoning
  • Consider purchasing flood insurance, if you live in a flood-prone area, to cover possible flood damage that may occur during the spring thaw. Homeowners' policies do not cover damage from floods. Ask your insurance agent about the National Flood Insurance Program (NFIP) if you are at risk. More information on NFIP is available at

Are you READY?

12/26/2018 (Permalink)

When disaster strikes - Fire, Water, Smoke, etc., are you ready to immediately handle the situation?

The SERVPRO of Hicksville/Plainview Emergency Ready Profile provides the critical information necessary so mitigation and recovery services can begin immediately. The "ERP" is a free tool that we offer to help you get your property back in working order quickly. The ERP works as a quick reference guide of important building and contact info. By working with SERVPRO's Emergency Ready Profile, your business can benefit from our experience in reducing the impact of any natural or man-made disaster.

The SERVPRO emergency Ready Profile Advantages include:

*A no cost assessment of your facility.

*A concise Profile Document containing the critical information needed in the event of an emergency.

*A guide to help you get back into your building following a disaster.

*Information of the chain of command for work authorization.

*Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Call SERVPRO of Hicksville/Plainview to make an appointment to have your Emergency Ready Profile put together.

Fire Safety Tips for the Workplace

12/14/2018 (Permalink)


Eliminate workplace fire hazards:

  • Damaged electrical outlets, cords, cables, etc.
  • Overloaded outlets and circuits
  • Combustible objects in unsecured locations (included excessive trash and recycling)—keep these far from electrical equipment!
  • Fire exit obstacles

Keep workspace and equipment clean, dry, and well-ventilated, and especially clean of oil and dust.

Prepare for emergencies:

  • Follow workspace protocol and guidelines to ensure safety and health; know and understand rules and procedures concerning fire emergencies.
  • Ensure that smoke alarms and sprinkler systems are installed, working properly, and are not blocked.
  • Conduct regular fire drills.

Employers should follow these workplace fire safety tips:

  • Post clear fire escape plans on every level.
  • Educate all employees on emergency procedures, exit locations, escape routes, fire alarms and drills, and the use of fire extinguishers.
  • Conduct regular drills.
  • Install and properly maintain all fire safety equipment.
  • Provide for disabled employees.


Use only electrical products evaluated by a nationally recognized laboratory (i.e. UL).

Immediately replace damaged, hazardous equipment:

  • Look out for anything that appears overheated, smells strange, or delivers electrical shock.
  • Replace all damaged, worn, frayed, or old wires.

Only use three-prong plugs in three-slot outlets (and, similarly: two-slot plug into two-slot outlets).

Equipment that emanates substantial heat should be at least several feet away from combustible surfaces and objects.

  • Heaters must include a thermostat control mechanism.
 Fires Causes Around $10 Billion In Damage Per YearDirect property loss due to fires in the U.S. was an estimated $10.6 billion in 2001.(2)100 Firefighters Die Each YearAbout 100 firefighters are killed each year in duty-related incidents.(6) 
  • Know and follow an established emergency and evacuation plan.
  • Eliminate potential fire hazards.
  • Keep the workspace clean, dry, and free of unnecessary clutter and combustible materials and liquids.
  • Maintain clear and easy access to all exits.
  • Install and maintain all essential fire safety equipment.
  • Follow a no-smoking policy within the workplace.


Invest smoke detectors for every room or office.

  • Install dual sensor smoke alarms; make sure they contain both ionization and photoelectric smoke sensors.

Test your smoke detectors(and sprinkling system) once a month.

Replace the batteries at least once a year (possible exception: non-replaceable 10-year lithium batteries; still, be sure to test them); many manufacturers also encourage a replacement of the smoke detectors after a decade.

Never disable a smoke alarm.

Consider smoke alarms for the disabled.

  • Audible alarms (pauses between the siren wail allow for auditory communication) are available for the visually impaired; visual alarms (with a flashing light or vibrating pad) are available for the hearing impaired.


Keep the workspace a no-smoking zone. If you must smoke, smoke outdoors, and always ensure that you properly extinguish the cigarette in a sand-filled can, or drown cigarette butts and ashes in water.

  • Never throw away hot cigarette butts or ashes without attending to them properly.

Be alert and then alert others. If you smell or spot fire or smoke, bring it immediately to attention.

Never smoke where oxygen is being used; for instance, in a hospital room or hallway, or at a nursing home. Even if the oxygen is turned off, the building is much more vulnerable—oxygen can be explosive and will only serve to fan the flames.


Immediately call 911 in case of a fire.

Know and understand the fire emergency and evacuation plan with these workplace fire safety tips:

  • Plan at multiple escape routes from as many locations as possible.
  • Check the condition of fire ladders and fire escapes; ladders should be collapsible and have been evaluated by a nationally recognized laboratory (i.e. UL);
    fire escapes need to be stable, secure, and easily accessible.
  • Ensure that windows don’t become obstacles; glass should be openedeasily and screens should be swiftly removed.

Never use the elevator. Walk—don’t run—down the stairs.

If you cannot evacuate,

  • Remain calm and put as much distance as possible between yourself and the fire.
  • Seal all cracks with wet materials (towels, jackets) to prevent smoke from seeping into the room.
  • Wait at the window; shout for help and signal your location by waving the most visible object
    1. Open the window for air, but try not to break it; you may need to close it if smoke begins to seep in.

Practice; can you feel your way out of the office and building with your eyes closed, or in the dark? Do you know multiple escape routes? Do you know the low windows from which you could jump? Do you instinctively use the back of your hand to feel a door’s heat, and do you remain crouched down as close to the floor as possible?

---- Workplace Fire Safety Tips: Sources ----

Why SERVPRO of Hicksville/Plainview is a Better Restoration System

12/14/2018 (Permalink)

SERVPRO of Hicksville/Plainview is a trusted vendor for the insurance industry. We understand your responsibility to provide results to your shareholders, managers and customers.

SERVPRO of Hicksville/Plainview blends customer service and accountability with proven methods of mitigating damage after water and fire losses. The result is 24-hour emergency mitigation, damage restoration, and a quality job file you can use to download and finalize your claim.

Please take a moment to browse our website to learn details of our services and to hear what our many clients have to say about us. You can be certain we will do our very best to help you and your customer make it "Like it never even happened." Our goal is to serve you, and your clients, with top professional restoration services.

What To Do Until Help Arrives

12/14/2018 (Permalink)

Fear, uncertainty,stress and doubt about your home after a fire is immense. SERVPRO of Hicksville/Plainview understands these emotions.

Before you risk doing further damage by trying to clean up the damage yourself, give SERVPRO Hicksville/Plainview.

*Limit movement in the home to prevent soot particles from spreading.

*Place clean towels or old linens on rugs and high traffic areas.

*Coat chrome faucets, trim and appliances with petroleum jelly or oil.

*Place aluminum foil or wood blocks between furniture legs and wet carpet.

*DO NOT wash any walls or painted surfaces.

*DO NOT shampoo carpet or upholstery.

*DO NOT clean any electrical equipment.

*DO NOT send clothes to a dry cleaner.

SERVPRO of Hicksville/Plainview is available 24-hours a day, 365 days a year to help you regain control quickly.