Recent Posts

Can I Clean Smoke Stained Walls after Hicksville Fire Damage?

5/25/2022 (Permalink)

floor covered in soot damage After fire damage in your Hicksville home, our experts are able to help. Call SERVPRO, we are always available.

Professional Help is Preferable for Hicksville Fire Restoration

One of the most distressing parts about fire damage in your home is how unsightly your house might look after the blaze. It is hard to settle back into your home if you have soot-blackened walls and ceilings.

As well as blackening walls, fire damage in Hicksville homes also affects the air. The Environmental Protection Agency points out that burning materials release microscopic particles into the air. It is easy to see why it is better to clean up the sooty residue as soon as possible. But is it a wise idea to do the cleaning yourself? No. It is better to call SERVPRO first.

Why it is a Wise Idea to Call in the Professionals 

We understand that you want your home back to normal as quickly as possible. It is tempting to grab a bucket and sponge or some cleaning spray and start wiping down your walls immediately.

However, there are many benefits to calling our professional fire restoration technicians.

  • We train our technicians to Institute of Inspection, Cleaning, and Restoration Certification (IICRC) standards.
  • Our team can assess the marks on your walls and decide the best way to clean them.
  • We have access to industry-standard tools and products designed to deal with fire restoration.

If you use the wrong fire damage cleaning method, such as wet cleaning a wallpaper that is not suitable for this method, you could worsen the problem. There is a risk of stubborn stains that won’t come off or unsightly streaks.

SERVPRO teams know how to tackle soot-stained walls during fire restoration. We are available 24/7, and we aim to leave your home “Like it never even happened.” When you call, we will take details of your situation and call you back within the hour to let you know when to expect our team.

Why Does the Type of Wall Cover Matter?

Walls can have many types of covering: 

  • Wallpaper, both smooth and textured.
  • Wood paneling can be either finished or unfinished.
  • Metal or ceramic tiles.
  • Stippling or textured plaster or drywall. 

Some walls even have fabric, flocking, or carpet on them. 

The wall covering makes a difference in how easy it is to clean the surface and which cleaning method is most suitable. For example, it would not be good to use wet cleaning on a paper or fabric covering that would soak up the moisture. Abrasive techniques are fine for walls that are going to be repainted. However, because scrubbing can damage the surface, abrasive cleaning is not suitable for walls that will not be repainted.

SERVPRO technicians assess the cleanability of the wall and choose the most appropriate cleaning method. Dry sponge cleaning is often enough for light soiling on painted surfaces. More heavily soiled wood paneling might require wet cleaning. We can also use scrubbing and powerful HEPA vacuums to remove dry soot residue. Vacuum cleaning is usually the first choice to remove surface soot.

Whatever method we choose, we always test an inconspicuous corner to ensure the results are of the high standard you expect.

We also pay attention to the most effective order of cleaning. When dry cleaning, it is better to clean the ceiling first, if necessary, to avoid soot from the ceiling falling on freshly cleaned walls. However, when wet cleaning, it is better to clean the walls first. If we cleaned the ceiling first, cleaning fluid could drip onto the blackened walls and cause streaks. 

If your walls have smoke damage from a fire, trying to clean them yourself might make them look worse. It is better to call for help. Call SERVPRO of Hicksville / Plainview at (516) 733-1800, and we can assist you.

Can SERVPRO Save My Water Damaged Hicksville Wooden Floors?

5/25/2022 (Permalink)

SERVPRO fans on the floor of a water damaged laundry room No matter the size of water damage restoration needed in your Hicksville home, SERVPRO IICRC certified techs are ready at a moment's notice.

SERVPRO Technicians Tackle Water Restoration on Hicksville Floors

Wooden floors lend a touch of elegance to Hicksville homes. However, water from a leaking pipe, a broken appliance, or bad weather can damage floors. Thankfully, SERVPRO technicians know how to tackle moisture damage on floors.

If your wooden floors in Hicksville have water damage, call SERVPRO as quickly as you can. We’re Faster To Any Size Disaster, and we can dry out your floorboards and help prevent further damage.

How Does Water Affect Wooden Floors?

When boards get wet, they absorb moisture, which can cause:

  • Cupping: when the edges rise and form a cup.
  • Crowning: when the middle of the board rises to form a bump.
  • Buckling: when warped boards push against each other and buckle at the joints.

What is a Drying Goal, and Why Does it Matter?

If your floor gets wet, of course, you want it to be dry. But what exactly is dry? It might surprise you to know that dry is not a straightforward concept. What we consider dry here in Hicksville might be different than if we were in a more humid state.

Our technicians set a drying goal to know when the floor is as dry as it should be. We start by establishing a drying standard. The drying standard is the moisture reading we expect from a floor without moisture damage. We aim to dry the wet floor to that standard, typically about 8-11% of total moisture content.

Establishing a goal first makes for more effective water damage restoration because:

  • We are working with exact figures, and there is no guesswork.
  • We can see how well we are progressing towards our goal.
  • We know when we reach our goal and complete the job.

We measure dryness by the amount of moisture in a material. For wood, we measure dryness as a percentage.  

Why Do We Measure Humidity? 

We train our technicians to Institute of Inspection, Cleaning, and Restoration Certification (IICRC) standards. That includes the S500 Standard for Professional Water Damage Restoration. The S500 covers many aspects of restoration, including psychrometry and drying technology. Psychrometry sounds complicated, but it is just the science of how air, humidity, and temperature affect materials. A critical measurement for any drying process is humidity. 

Humidity means the amount of water vapor in the air. When drying water-damaged floors, humidity is a key indicator of how close we are to our drying goal. Our teams measure two kinds of humidity: Relative and specific. 

Relative humidity (RH) means the amount of moisture in the air at a given temperature. We are looking for a relative humidity of less than 50% for drying purposes. Our technicians use thermo-hygrometers to measure relative humidity. 

However, temperature significantly affects relative humidity. Warm air can hold more moisture than cold before it becomes saturated. Our team also measures specific humidity (SH), which tells us the amount of water vapor in the air as a ratio to total air, regardless of temperature. We take the relative humidity readings and plot them on a psychrometric chart to figure out the specific moisture levels. This process enables us to strategically position air movers and dehumidifiers to optimize water evaporation from wet surfaces.

How Can SERVPRO Dry my Floors?

We start by removing carpets or rugs on top of the floor. We also use extractors to remove surface water.

Our team uses their calculations to set up air movers, fans, and dehumidifiers. These tools help reduce the amount of humidity and encourage water evaporation from the surface of boards. We aim to restore your floors “Like it never even happened.”

As well as drying the floor, we can also sand it after it is dry to remove minor irregularities and refinish if necessary.

If you have water damaged wooden floors, assemblies, or contents, do not delay. Call SERVPRO of Hicksville / Plainview at (516) 733-1800 for assistance.

Is There a Risk of Mold Damage after Rain in a Hicksville Home?

5/25/2022 (Permalink)

SERVPRO truck parked on a street Why SERVPRO for mold damage mitigation in Hicksville? We have a dynamic team, equipment, and products to clean it all, "Like it never even happened."

SERVPRO Stays on Top of Mold During Hicksville Remediation

Residents of Hicksville know that New York is a rainy place all year round. Even in summer, Hicksville can be a wet place to live. Unfortunately, rain can seep into your home through leaky windows, doors, or roofs and cause damage to your house. 

There are many considerations after water damage in Hicksville, including mold. You might also worry about the wooden door or window frames soaking up moisture and becoming warped. There is also the risk of water soaking into carpets or wallpaper.

How Does SERVPRO Restore your Home After Bad Weather?

Our team arrives ready to assess the damage to your home and advise you about the best course for restoration. Our approach includes:

  • Deciding which water damaged articles are salvageable and which are not.
  • Setting up safe and sanitary working areas for our technicians.
  • Measuring moisture levels in wet materials and humidity in the air.
  • Setting up air movers and dehumidifiers.
  • Cleaning furniture, linen, drapery, and carpets.

After our SERVPRO applied microbial remediation technicians (AMRT) have completed scoping, they follow professional protocols for restoring your property to its preloss state. 

What Does SERVPRO Do to Tackle Mold?

Part of offering a comprehensive service is being aware of the risks of a mold infestation. We take steps to remediate the fungi when we find them. Dormant spores grow whenever there is moisture and an organic food source such as cotton, cellulose, or even wood. 

Because fungus occurs naturally everywhere, it is not possible to completely eradicate it. However, we can take steps to contain these microorganisms where we find them. We can: 

  • Remove mold-infested materials that are not salvageable.
  • Use plastic sheeting and tape to set up containment.
  • Cover vents and seal doors and windows to prevent spores from circulating in the treatment area.
  • Set up negative air pressure and port to the exterior using air scrubbers.
  • Reduce humidity, so the environment is not as welcoming to fungus. 

We can also remove visible growth. We train our technicians in the best ways to use antimicrobial and antifungal treatments to remove mold. In some cases, the best option is to use soda blasting or dry ice pellet pressurized force to remove the colonies from the surfaces. HEPA filtered vacuums can help prevent the spreading of dust, debris, and spores to unaffected areas of the structure. 

Why is Air Filtration Important?

The Environmental Protection Agency (EPA) states that air quality can be a concern when a home gets flooded or water damaged. The damp environment can encourage fungal growth, which quickly proliferates as time passes. Because spores are so tiny, they can easily escape into the air. Air filtration helps capture these loose spores. 

SERVPRO uses air scrubbers to help remove microbes from the air. Air scrubbers draw in air and use true HEPA filters capable of catching particles as small as 0.3 microns to trap mold. The machine then pumps pure, clean air back into the room.

Air filtration also helps remove musty and moldy odors from your home, thereby improving indoor air quality. We can improve IAQ through filtration and mechanical devices like air scrubbers and foggers. The placement of counteractant gels and beads can also help achieve a more rapid pleasant scent.  

If you are concerned about water or mold damage in your home, SERVPRO of Hicksville / Plainville is here to help. Call us today at (516) 733-1800 to learn more.

Our Water Loss Experts Can Save Your Department Store In Hicksville

5/24/2022 (Permalink)

Inside a Department Store Give our SERVPRO of Hicksville / Plainview team a call anytime at (516) 733-1800.

Restoring Water Loss in a Hicksville Department Store

It has been said that you cannot plan for accidents, but that does not mean that you cannot have a plan in place to know what to do when disasters strike your Hicksville department store. Even without putting the stock and inventory at risk, a water loss incident coming from the employee restroom can become a situation that must get quickly contained. Aging fixtures can break or get mishandled, causing a scenario where substantial water loss occurs until the maintenance team can shut down the supply valve to the bathroom.

Though you do not have the bulk of available merchandise in this back area where employees take breaks and convene, water removal in your Hicksville department store must begin immediately to reduce costly and irreparable damages. Our professionals have a fast response to these emergencies, which can work to allow your employees to get back to using this private bathroom and break area as promptly as possible.

One of the advantages of the traditional building materials of the warehouse portion of your department store is that the floors are typically finished concrete. As this material has a severely low porosity, clearing up even standing water on this surface should not be challenging with the appropriate extraction tools like wet-vacs.

Directly exposed materials like the furniture in the breakroom, the vanity in the employee restroom, drywall, and wood trim all can become too saturated to save. Depending on the length of time submerged in water or directly exposed, drying out specific elements can become impossible once warping and distortion have started. We have a crew of licensed general contractors that can work alongside our water restoration professionals to repair the plumbing but also oversee and perform controlled demolition of overly damaged structural elements.

It is our business to keep you in business. Though this loss incident might only affect your employee area in the back of the store, it is essential to address it quickly and thoroughly. Give our SERVPRO of Hicksville / Plainview team a call at (516) 733-1800.

You Can Count On Our Experts To Restore Your Syosset Home After A Fire

5/24/2022 (Permalink)

Damage After Fire One step at a time we keep our customers informed to lighten the stressful burden they already bear after a fire disaster.

Fire Damage in Syosset? We Understand Your Emotions, and We are Here to Help

Customers often share their thoughts about the fire that engulfed their house or apartment as our SERVPRO technicians begin to move furniture back in and help families unpack boxes. Most everyone remarks about the shock from any level of destruction and that their family is blessed because no one was injured. As they go through the cleanup process, they share their experience of coming to grips with knowing their lives can go on, no matter how bad the losses.

In the hamlet of Syosset, we specialize in fire damage and water restoration. SERVPRO has trained professionals to work neatly and efficiently to help you begin regaining control of your property almost immediately after the firefighters leave. As you recover emotionally after a residential fire, our advanced training in the cleanup process, experience in eliminating smoke and fire damage, and the use of specialized equipment help us restore your property quickly.

We are available to respond to you any time —24/7/365 —including all holidays. When you call, our representative asks you a series of questions regarding the fire damage event that helps us dispatch our technicians to your home with the appropriate equipment and resources to handle:

  • Fire & Smoke Restoration
  • Odor Control
  • Upholstery & Fabric Cleaning
  • Water Damage Restoration

Within four hours of your call, a trained, uniformed and equipped SERVPRO professional meets with you at your fire-damaged home. We walk you through the fire damage restoration process and stay in touch with you throughout the project. You can count on us to preserve and protect, stop further damage from occurring, and restore damaged items to their initial condition when possible.

Customers often mention that before they hired us, they could not imagine their home ever looking the same after the fire. We respond that we love what we do because we help you at what can be one of the worst times in your life.

You can count on SERVPRO of Hicksville / Plainview to be there for you if you ever have fire damage. We take our promise seriously to return your home to its pre-damaged condition and make things "Like it never even happened." To learn more, contact us at (516) 733-1800.

Water Damage Repair in Hicksville

5/24/2022 (Permalink)

pink Bathroom with SERVPRO equipment All you need is SERVPRO for all your water damage needs.

Call SERVPRO For Your Hicksville Area Water Recovery

Water damage to your home is not only an inconvenience, but it can also be a scary experience. In addition to the hassle of cleaning up, you never know if you’ll be able to restore your home to its previous state.

Call SERVPRO to help with your Hicksville residence water mitigation and restoration. We shall get your home back to normal as quickly as possible and make it look “Like it never even happened.” We specialize in restoring your home. We have highly trained technicians who use advanced water removal techniques and drying equipment standing by to take your call.

How Does SERVPRO Do It?

Our top priority is to remove water as quickly as possible. We have technicians available to begin the mitigation without hours. By removing the water before it has a chance to cause severe damage, we can focus on restoring your water-damaged structural components instead of replacing them. Even when water is not removed immediately, our proven process can mitigate the damage.

Some of Our Equipment

  • Portable wet vacs – These are used to suck up all standing water
  • Wands engineered for carpet and hardwood water extraction.
  • Air movers – These enhance evaporation, reducing the overall dry time.
  • Dehumidification equipment – This is used to remove excess moisture from the air.
  • Moisture sensors and meters are used to determine the moisture content in various materials. We compare these readings to unaffected materials within the environment--the baseline level.

All this equipment allows technicians to ensure your home is dry and back to normal as soon as possible. Repair work can only begin once the restoration completes.

Call SERVPRO of Hicksville / Plainview at (516) 733-1800 for your water damage emergency.

A Leaky Industrial Dishwasher Can Leave Your Cafe in Need of Local Hicksville Water Removal Services

4/25/2022 (Permalink)

SERVPRO vehicle parked in front of commercial building SERVPRO of Hicksville / Plainview is ready to roll to your business for water damage restoration.

SERVPRO is Ready to Remove Water from Your Business

As a business owner of any kind, needing to close your doors and call for professional water removal services is never desirable for your shop. Running a cafe without a dishwasher is practically impossible. The entire purpose of your business is to provide a place for people to eat light foods and drink coffee, tea, and smoothies. It can be hard to give people food and beverages without dishes, so you need to reach out for help as soon as possible. 

When you closed up your cafe during the night, with the last load of dishes running, you did not expect to need to call for local Hicksville water removal services. Upon arriving in the morning and setting out to do your usual prep for the day, you found a puddle of water on your kitchen floor near your dishwasher. Unsure of how long the water was sitting, you knowingly got on the phone and called for help. Calling for professional assistance is the best thing you can do to help reverse any water damage that may have happened. Remember, whenever you find water damage on your property, never hesitate to get help. 

Here at SERVPRO, we know how valuable your time is as a business owner. Every moment that the water is inside your kitchen is another moment you're losing business. For this reason, we build our schedule around yours. Whenever you need us, our Water Damage Restoration Technicians (WRT) are ready to travel to your location as soon as possible. At SERVPRO, our technicians are excellently trained, we use advanced technology to fight water damage, and We're Faster To Any Size Disaster. 

When our WRT arrive at your cafe, they can get to work immediately, bringing in wet/dry vacuums to remove the standing water. While they work, some of our other technicians can check the dishwasher for any signs of rusting. Furthermore, they can check to ensure that the water did not short the dishwasher out. Should it no longer work, SERVPRO can help you file a claim with your insurance adjuster. Finally, our technicians can check for water damage and apply the proper remedy, using devices like dehumidifiers, heaters, and axial fans. 

If something goes wrong on your property and causes water damage, never wait. Get in touch with SERVPRO of Hicksville / Plainview by calling (516) 733-1800. No matter the time, we're always ready to help. 

Smoke Residue Removal Strategies for Fire Damaged Syosset Homes

4/25/2022 (Permalink)

fire damaged room Smoke residue is hard to remove. Call SERVPRO for fast, effective fire damage restoration.

How to Eliminate Smoke Residues After Fire Damage in Your Syosset Home

Any size fire can produce significant smoke, leaving soot and unpleasant smells that can penetrate carpets, clothing, upholstery, and other materials. After a fire loss, you can hire fire restoration experts from SERVPRO to help you deal with the problem. Our technicians can use different techniques to restore your home to normal, depending on the extent of the damage.

The fire damage in your Syosset home may include soot, smoke, and ash residues even in the rooms that the flames did not ruin. If you let the residues remain in the house for a long time, removing them can be more difficult. Soot can cause discoloration of clothing, draperies, walls, and ceilings the longer it stays without being removed. It can also discolor plastics and appliance finishes. Windows and glass surfaces may etch, and you may have to replace them.

Restoring your home after a fire requires special tools, enough workforce, and proper cleaning techniques. SERVPRO has the resources and skills needed to deal with soot damage. Our Fire & Smoke Damage Restoration Technicians (FSRTs) can assess the extent of smoke damage and inform you what we can do to bring your home back to its original condition.

Our technicians can use several strategies to clean up your home. We can pre-clean the affected areas through vacuuming or dry brushing to eliminate lingering dirt and ash. Our crew can then use general surface cleaners to wet-clean various surfaces such as appliances, painted walls, ceilings, hard surface furniture, countertops, plastics, and paneling. The alkalinity of general surface cleaners is low enough, and these products do not ruin semi-gloss interior paint.

We can effectively eliminate smoke residues from your home's interior and exterior surfaces. The fire may have severely ruined some structures in your home, such that it is impossible to restore them to the preloss state. Our restorers can dispose of the items that the flames have charred or heat has blistered. To eliminate odors, our technicians can use thermal foggers and air scrubbers.

We provide off-site restoration services for severely ruined contents. We offer move-out services, which involve removing affected items from the home and taking them to our facilities for complete smoke damage restoration. We return the items to a home after the restoration process. Regardless of the smoke damage cleanup services you need, we can coordinate with your insurer to minimize stress and provide you with peace of mind.

If you need to remove smoke residues after a fire loss in your Hicksville, Plainview, or Woodbury home, call SERVPRO of Hicksville / Plainview at (516) 733-1800 for prompt restoration. We're Faster To Any Size Disaster.

How to Deal with Mold Damage in Your Hicksville Home

4/25/2022 (Permalink)

heavy mold damage on wall Did you locate mold in your home? Our SERVPRO techs are trained and equipped to remediate the damage.

Trust SERVPRO to Handle the Mold Damage in Your Hicksville Home

Mold can cause health effects, and if left unchecked, it spreads to the entire house in no time, risking the structural integrity and tampering with the aesthetic appeal of a home.

These reasons are why you should contact SERVPRO to perform mold damage remediation in your Hicksville residence. It is advisable to contact us as soon as you detect it so that we can carry out a proper diagnosis of the situation and perform swift and effective remediation. Our process follows these steps:

  • Assessment
  • Isolation
  • Removing contaminated materials
  • Cleaning


Our IICRC trained SERVPRO team can thoroughly inspect the mold and use moisture meters to perform a moisture survey. Moisture meters have a significant sensory pad, and they emit electromagnetic signals to measure how much moisture is present in the material that restorers are testing, such as wood. Locating hidden moisture sources ensures that mold does not return once we clean the area.


After taking care of the source of moisture, we can use plastic sheeting to isolate the area affected by mold to prevent the spores from quickly spreading. We can also use a HEPA-filtered air scrubber to remove all the mold spores suspended in the air.

Removing Contaminated Materials

Our SERVPRO technicians can remove the materials that mold has affected, such as insulation and drywall, double-bag them, and dispose of them carefully. We also remove materials like fabrics and carpets that have had mold exposure and then conduct micro-cleaning on home contents to clean up mold spores that have settled on them.


Our SERVPRO restorers can spray a biocide, a mold killer, on the mold colony to sterilize it before commencing the clean-up of mold spores using HEPA vacuums and damp-wiping of surfaces.

SERVPRO of Hicksville / Plainview can restore your residence after a mold infestation to make it seem "Like it never even happened." Contact us at (516) 733-1800.

We Have The Proper Techniques To Restore Your Hicksville Home After A Fire Disaster

3/21/2022 (Permalink)

Room After Big Fire A fire can destroy your home quickly, and our experts are here to pick up the pieces.

Types of Fire Damage Cleaning Methods Used in Hicksville Homes

When we mitigate fire damage in a home, the training our technicians undergo teaches them the best practices for restoring home structures and contents through different cleaning methods. Our goal is to always assist homeowners in saving as much as possible to help them avoid costly replacements for possessions. 

After arriving on-site to a Hicksville living room with fire damage, our technicians immediately set up containment using heavy plastic over doorways and vents to limit the spread of soot in the rest of the property. We then pre-tested belongings in the room to determine which had the potential for restoration to a pre-fire condition through cleaning. 

Our certified Fire and Smoke Damage Restoration Technicians use several different types of cleaning methods depending on the surface or object, such as: 

  • Dry Cleaning-our technicians use this type of sponge to pick up light residues or pretreatment before wet cleaning.
  • Wet Cleaning-used when we need to lift heavy residues off surfaces. 
  • Foam Cleaning-normally used by our technicians to clean upholstered items that have the potential to shrink or bleed if we apply wet cleaning methods.
  • Abrasive Cleaning-used for stubborn or stuck on residues and removal via light scrubbing or, in some cases, an agent such as soda blasting.
  • Immersion Cleaning-used for deep cleaning non-porous items by dipping them entirely into a cleansing agent.

The homeowner had a concern regarding his large television and was pleased to find out electronics in the room may not be a fire loss. We did not test it and advised him not to turn on the television as consumer electronics damaged in a fire can be a shock hazard. Smoke residues contain acids that corrode metal surfaces, and exposure can damage devices beyond repair. During fire damage mitigation, our SERVPRO team coordinated with a qualified electronics technician regarding the restoration potential of his television and a laptop computer to determine the restorability of the devices for the homeowner.

SERVPRO of Hicksville / Plainview has the training and expertise to mitigate any fire damage in your home. Call us 24/7 at (516) 733-1800. Our emergency response team will arrive on-site soon after your call because We're Faster to Any Size Disaster.